do you keep stock of all this thread
YES! In our warehouse in Fall River, MA we keep approximately 4500 unique thread products totaling about 30,000 spools on our shelves at any given time.
but you can't have EVERY thread color can you?
No. We can't. If we don't have your color in stock it will be spooled and shipped as quickly as possible. Sometimes that takes a couple days, sometimes a couple weeks
is sulky.ecrater.com affiliated with Sulky Co.
No. sulky.ecrater.com is a reseller of Sulky products. It is in partnership with Merrow Global Stores that sulky.ecrater.com has huge stocks of thread available.
if I have to return product who do i call
you call us! at 508.538.0002. We'll issue an RMA and as long as the product is in original packaging we'll put it back in stock and send you the right color or type in return (or issue a credit if there is nothing you need...)